Orders are accepted from Monday to Sunday. Ordering can be done
All prices are in FOB ex-farm Kuala Lumpur in MYR(Malaysian
Currency) and are subject to changes especially to seasonal species.Kindly
ask for assistance for the updates on the pricing of seasonal species.
All payment has to be in advance via T.T(Telegraphic transfer).Personal
cheques and Letter of Credits are not accepted.
Delivery will be within 7
working days after full payment is received. Delivery is will be
on the first available flight subject to airlines approval of cargo
space and customer confirmation on the shipment. We will assist
you to select a suitable airline to transport your cargo given your
destination airport code. Shipping advice will be given according
to your destination.
Shipments can be tracked after departure via online express tracking.Please
ask for assistance.
All claims & DOAs report must be reported/submitted within 24
hours of the arrival of the sent shipment. Claims made after 24
hours will not be entertained.All claims must be supported by photos.
We only accept quality photo which clearly revel the fish quantity.
We guarantee 95% arrival
and claims for DOA will be acknowledged if it constitutes more than
5% of the total fish
invoice.Guarantee does not cover the shipping freight or packing
charge. Claims for delay of shipment or damages to packing boxes
must be presented directly to the air cargo carrier.We will not
be liable for such claims.